Privacy Policy

Introduction

Re Fab ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website refab.com, use our services, or communicate with us.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

Information We Collect

We may collect the following types of personal information:

• Personal Identifiers: Name, email address, phone number (when voluntarily provided), mailing address
• Project Information: Details about your construction or renovation project, property information, and project preferences
• Communication Data: Records of correspondence between you and Re Fab, including emails, form submissions, and SMS messages
• Technical Data: IP address, browser type, device information, operating system, and browsing activity on our website
• Usage Data: Pages visited, time spent on pages, links clicked, and other interaction data

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our construction and renovation services
• To respond to your inquiries and provide project estimates
• To send you service-related communications, including project updates
• To send promotional communications (with your consent) about our services, offers, and events
• To comply with legal obligations and protect our legal rights
• To improve our website functionality and user experience

SMS & Text Message Communications

If you provide your mobile phone number and opt in, Re Fab may send you SMS or text messages, including messages sent using an automatic telephone dialing system (ATDS), for customer care, informational, account-related, and promotional or marketing purposes. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

You may opt out of receiving SMS messages at any time by replying STOP to any message sent from Re Fab. After you send the STOP message, you will no longer receive SMS messages from us. For assistance, reply HELP or contact us at Info@re-fabs.com.

Re Fab may use an automatic telephone dialing system (ATDS) or automated technology to deliver text messages to the mobile phone number you provided. By opting in, you acknowledge and agree that an automatic telephone dialing system (ATDS) may be used to send you promotional and informational text messages. Your consent to receive SMS messages via an ATDS is not a condition of purchase or receiving any services from Re Fab.

We do not sell or share your mobile phone number with third parties for their own marketing purposes. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. Mobile information will only be used in accordance with this Privacy Policy and applicable laws. Your consent to receive SMS messages is not a condition of purchase.

Providing your phone number and consenting to receive text messages is entirely voluntary and is not a condition of purchase or receiving services from Re Fab. You may choose not to provide your phone number and may still use our website, request estimates, and receive our construction and renovation services. Consent to receive automated text messages is not a condition of purchase or a requirement for any service we provide.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and delivering our services
• Legal Compliance: When required by law, regulation, or legal process
• Business Protection: To protect the rights, property, or safety of Re Fab, our clients, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request that we correct any inaccurate information
• Deletion: You may request that we delete your personal information
• Opt-Out: You may opt out of promotional communications at any time
• SMS Opt-Out: Reply STOP to any text message to opt out of SMS communications

Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: